Privacy

  1. Introduction

At Aljannat Clinic, we are deeply committed to safeguarding the privacy and confidentiality of our patients’ personal and medical information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of patient data and is designed to comply with all applicable data protection laws.

  1. Information We Collect

We may collect and store various types of information, including but not limited to:

Personal Information: This includes your name, date of birth, contact information, and other identifying details.
Medical Information: This encompasses your medical history, diagnoses, treatment plans, healthcare records, and test results.
Billing Information: Information related to your insurance, payments, and financial transactions.
Communications: Records of your interactions with our healthcare providers and staff.

  1. How We Use Your Information

We use your information for the following purposes:

Providing Medical Services: We use your medical information to deliver healthcare services, diagnosis, and treatment.
Billing and Administration: Your information is used for billing, claims processing, and administrative purposes.
Improving Quality of Care: We may use your medical data for research, quality improvement, and statistical analysis to enhance our services.
Communication: We may contact you for appointment reminders, follow-up care, and health-related information.
Compliance: We use your information to adhere to legal and regulatory requirements.

  1. Disclosure of Information

We may disclose your information in the following circumstances:

To our healthcare providers and staff for treatment, administrative, and quality improvement purposes.
To third-party service providers who assist us with healthcare operations (e.g., billing, IT support).
To comply with legal obligations, such as reporting specific diseases or responding to court orders.
For research and public health purposes, only when your information is anonymized and cannot be traced back to you.

  1. Your Rights

Access: You have the right to access your medical records and request copies.
Correction: You can request corrections to inaccurate or incomplete information.
Restriction: You may request restrictions on the use or disclosure of your information.
Objection: You can object to certain uses or disclosures of your information.
Complaints: You have the right to file a complaint if you believe your privacy rights have been violated.

  1. Data Security

We implement technical, administrative, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.

  1. Changes to Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in our information practices or legal requirements. Any changes will be made available on our website.

  1. Contact Information

For questions or concerns regarding this Privacy Policy or to exercise your rights, please contact our Privacy Officer at [Insert Contact Information].

  1. Consent

By utilizing our healthcare services, you consent to the collection and use of your information as outlined in this Privacy Policy